BART Signs: Improving IA

BART made a subtle change to their station information signs that I’ve noticed for a while and finally captured on cameraphone today. The signs used to just show the next two trains expected at the particular station:
FREMONT
10 CAR TRAIN
RICHMOND
9 CAR TRAIN
The slight change—really an upgrade—is that now the signs show the next two trains and their estimated arrival times–the “1,16 MIN” part: trains for that line will be arriving in 1 minute, and in 16 minutes.
FREMONT 1, 16 MIN
10 CAR TRAIN
RICHMOND 6, 21 MIN
9 CAR TRAIN
This one change immediately makes the sign much more informative and useful to commuters, who are most concerned with what—you got it: time. I like when the information you’re given is actually helpful. This is a was a nice information architecture improvement BART. Good job.


